First off – here’s to a happy, healthy and rewarding 2016! In 2015 I worked with innovators from startups to large organisations; practising, teaching and coaching people-centred brand, proposition and product/service development. (Some call this “Customer Development”). I have further evolved my range of “insightful and engaging” workshops, designed to reduce wasted time and money by […]
Read More »1-day User Research Masterclass: Developing User Driven Products delivered by Julia Shalet, Product Doctor When is it? Tuesday, 8 March 2016 from 09:00 to 17:00. The course is part of a series from UCL Advances at UCL in London Who is it for? Entrepreneurs, Product Managers, Designers and Marketers who seek a deeper understanding of their customers […]
Read More »It was back to Over The Air last week and a new way to get people to think about reducing risks in the assumptions they make about people. I ran a very interactive workshop where people got to work on their own products. My intention is to make Product Doctor experiences INSIGHTFUL and ENTERTAINING so I was […]
Read More »I ran a session with the Agile Practitioners Meetup last week – it was an extract from workshops I run including those at The Mobile Academy. It was a very effective demonstration of how to “co-curate” using examples and best practice from the room. With scrum masters from many different businesses including Read International, GiffGaff, Natwest, TFL, […]
Read More »At last, here is some response to the biggest issue that I find when talking to people about their mobile service: the battery life of their phone – but does it go far enough? And hoorah for EE – here’s another great way to crack it (although no good for rural folk!) EE gives free portable […]
Read More »Yesterday I returned for an afternoon of mentoring on the first day of the new FFWD London Pre-Accelerator cohort. Here are six themes that recurred: 1). Where is it you personally are trying to go? I asked a number of founders where they actually wanted to go with their product – what was their personal […]
Read More »We got in to one of my favourite discussions at one of my DIY User Research workshop at FFWD London. I demonstrated how to run a number of different types of research and had the group practice for themselves. One great question was around how diligent to be on fixing user experience glitches. Years of research […]
Read More »These questions came up in a recent round of Drop in Surgeries that I held and I thought they may be useful to share. 1. How do you test an idea where you are creating a desire, rather than providing a solution to a problem? Firstly, you need to work out the user’s context: where […]
Read More »Here’s the report from this year’s Product Doctor Drop in Surgery at OTA 2012. Another interesting range of products; from making a good old phone call, through to tracking housekeeping budget, m-health to enhanced status posting and finishing with around the world travel. From what I saw in the surgeries, a few trends were certainly […]
Read More »I was asked by Bill Best, a valued former colleague from my one2one days, to help create a new venture: an independent firm of seasoned mobile practitioners looking to pool their experience and skills…
Read More »