User Research Masterclass – CPD at UCL 8th March 2016

1-day User Research Masterclass: Developing User Driven Products delivered by Julia Shalet, Product Doctor  When is it?   Tuesday, 8 March 2016 from 09:00 to 17:00. The course is part of a series from UCL Advances at UCL in London Who is it for?   Entrepreneurs, Product Managers, Designers and Marketers who seek a deeper understanding of their customers […]

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Scrum Masters running Experiments

I ran a session with the Agile Practitioners Meetup last week – it was an extract from workshops I run including those at The Mobile Academy.  It was a very effective demonstration of how to “co-curate” using examples and best practice from the room. With scrum masters from many different businesses including Read International, GiffGaff, Natwest, TFL, […]

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Making the call on Usability fixes

We got in to one of my favourite discussions at one of my DIY User Research workshop at FFWD London.  I demonstrated how to run a number of different types of research and had the group practice for themselves.  One great question was around how diligent to be on fixing user experience glitches. Years of research […]

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