Testimonials

Customer Development Workshop with PhDs, Staff & “Hatchery” Entrepreneurs at UCL (University College London), March 2017

“…Really enjoyed the course, thank you. Was pitched at a great level for someone with lots of interest and enthusiasm but no real experience. The practical nature / brainstorming etc was really relaxed and useful. I would definitely recommend!… I liked the fast pace learning environment… I learnt that I need to ask the right questions to really understand my market, I need to test hypothesis and measure the outcome… “


Business Model Canvas Workshop with PhDs & Staff at UCL (University College London), March 2017

“…Friendly, dynamic, creative, inspiring, engaging atmosphere with lots of interactivity … BMC was explained really well and it was great to see where the risks are and how ideas are generated on the way … There was great value in having other people with different backgrounds looking at one problem…” 


Lean Practice Workshop with Pearson UK, March 2017

“…Really well balanced and informative. Easy to use aids. Very impressed with the presenter. Having begun the day with a knowledge level of around 2/10 this has increased to 7+ so I’m really pleased. Overall a great day, well done …”


Two Day Workshop with World First, October 2016

world-first-logo

“…Working with real life risky assumptions from World First, we created hypotheses, practised our interview techniques and learned to validate them with real customers. The workshop was well thought through with free form thinking in an open forum and I really enjoyed it. It was practical, relevant and great way to learn..

 


 Series of Workshops with Sussex University PhDs / Inventors, 2016

Sussex Uni

“…These sessions have helped me understand how to achieve economic impact of the technology I have developed, by introducing me to a structured, practical way of thinking… Helped to focus thinking and create concrete actions…Helped me to analyse the product/client better with useful tools and interview techniques… With lots of  real world examples, overall it was brilliant!…”

 


 Workshop with Pearson for Secondary Learning UK Product Managers, June 2016

Pearson“…It was very focused on our daily roles and challenges, providing practical tools. I appreciated the opportunity to do meaningful work / develop ideas that we can take back to the office. FUN and Julia has a great presentation style…Workshop very well presented – thank you. Simply and effectively put. Group felt at ease throughout so interaction was excellent…”

 


Bespoke Workshop for mixed group of Product Managers & Developers at Not On The High Street, May 2016

NOTHS

“Thank you for running such an engaging workshop – we all certainly learnt a lot about framing problems, coming up with and formulating (high-risk) assumptions, testable hypotheses and devising experiments. The feedback from the team has been great and everyone thought the workshop was extremely useful and informative”

Philippe Clairet | Senior UX Designer | notonthehighstreet.com


User Research Masterclass for Entrepreneurs CPD Certified, UCL (University College London), March 2016UCL Logo

Feedback from participants

UCL CPD Feedback


Qualitative User Research for Fitbug

Anna Gudmonson 1.jpg“…We employed Julia at Product Doctor to test out our Kiqplan proposition and prototype Summer 2015. She had our product manager shadow her throughout and Julia coached her through the process, improving her ability to write effective research briefs, scripts and to carry out insightful interviews . Julia provided a well structured research report, with clear key insights and the added bonus of recommendations based on her years of experience. I was particularly impressed at her respect for efficiency – finding ways to reduce costs for us throughout the process…”


Workshop for General Assembly

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Video clips from: An Entrepreneur in London & Another Entrepreneur in London! 


Workshop for Scrum Masters

          Feedback to session from Scrum Master at Natwest


Product Workshop at Pearson

Craig

“…Thanks so much running the workshop yesterday, it was brilliant! The feedback from conversations after the session were excellent. Some of the comments included: How impressed they were by the way the workshop was openly run and facilitated meaningful engagement; how impressed they were by your extensive depth of knowledge and experience ; how the practical advice you provided gave them with things they could take away and start doing in their jobs. They also loved the practical demonstrations…”

Craig Strong, Director Global Product Development Lifecycle at Pearson plc


Usability and Proposition Research for a major handset manufacturer

Lauren“…Through our work with Product Doctor we were able to adjust for important differences in usage and attitudes between our US and UK users. Julia is a well rounded, highly skilled product and marketing professional. She is able to quickly translate her insights into effective changes to the product. I hope to have the opportunity to work with her again…”

Lauren Bigelow, Product Management Consultant / COO


User Research Training Session at FFWD, White Horse Capital’s Accelerator Program c/o Ian Merricks

Julia at Academy
“…We were lucky enough to attend one of Julia’s workshops where she taught us the art of the customer interview. We learnt the importance of setting the right expectations from the start, and how to make people feel valued and comfortable in sharing their opinions freely. Now on our second round of customer interviews we find ourselves repeatedly drawing on Julia’s teachings, and the results have been profound. We get much more value from each interview which has massively sped up our production iteration cycles. The few hours spent with Julia has really saved us months of time…”  

James Harwood, participant of the FFWD Program


Creation of a new learning model for innovators working in a fast moving technical environment – developed the offering from concept to successful ongoing delivery

TheMobileAcademy-Logo+Tagline“…Julia brings a wealth of experience to the programme and shares her knowledge with participants through highly engaging formats. She has engineered The Mobile Academy brand and brought together a strong team of tutors from industry to deliver it. She is great with people, always goes the extra mile and is a strong leader…”

Alastair Moore, Deputy Director, Centre for Entrepreneurship, UCL Advances


Dragon’s Den Style User Open Panel Session where entrepreneurs pitch their propositions to customers live at conferences (also works well in-house)

Panel awaiting the start

“…It was a thoroughly unusual but enjoyable session and it got me thinking about how many entrepreneurs really understand their target audience?…”

Dan Martin, Editor, BusinessZone.co.uk, at one of Mike Butcher’s Conferences

“…It should be a mandatory step for bringing new products to market …. this is far more gruelling than going up in front of investors – as they are really getting to the nitty and gritty… an entertaining and really useful format..” (Tweets from other members of the audience)


 Develop a proposition and brand identity for new consultancy

Azenby_logo_Updated“…Julia is very enterprising and her work is energetic, spirited and dynamic. Julia has an eye for an original angle. She created a site that is admired for its clarity of proposition, unique tone of voice and clean look and feel. It is a brand that can evolve. I think getting C level people involved was a master stroke. A bright spark and engaging nature, Julia is cool to work with…”

Bill Best, CEO, Azenby Ltd, Chairman of the Judges GSMA MWC & Mobile Industry Big Wig!


Series of customer interviews to identify target segments and product positioning

Telsis“…Very business aware and creative. We now have a strong customer-centric positioning for a range of new services that is being well received by our corporate client base. I would not hesitate to recommend Product Doctor…”

David Reavley, Business Development Director, Anite Telecoms Ltd


Workshop to develop thinking on a new proposition

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“…Julia provided consultancy on an O2 project we were working on. She brought a really detailed knowledge of the sector and a superb understanding of community dynamics to the party. She facilitated an excellent workshop and was able to drag out some useful insights…”

James Easterbrook, Senior Manager at PwC


User Research for New Music App 

Syncroarts“…Excellent, insightful, relevant and detailed feedback in a product test that highlighted some areas that needed change which we acted on. Julia also helped us establish the roadmap and test out our revenue model. She took on this project with enthusiasm and was a pleasure to work with..”

[The App went on to receive 80k+ downloads in a 3 month period from the Apple Store].

Jeff Bloom, CEO, Syncro Arts


 Project Initiator and Director to bring Brixton Village Market back to life

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“..Julia is a fantastic innovator and entrepreneur who brings with her a wonderful positive energy and an ability to turn great ideas and people into living and successful projects. Julia proved over the past 9 months to be a skilled facilitator (in often very challenging situations) and a powerful negotiator with multiple stakeholders and interest groups. She combines a spirit of collaboration with forward thinking, radical business ideas and transformative ideas.

Julia understands well how to use social media, the potential of emerging media platforms, and -service design methods. She has been a great source of inspiration, support and well-grounded advice on new-business models and service-innovation. As one of the first new micro-businesses in Brixton market to benefit form the Spacemakers initiative i can really say we couldn’t have done it without her input, and it wouldn’t have been half as fun! She is a great person to work with and radical thinker who has the skills, knowledge and drive which would be of enormous benefit to anything in the new product or service domain – from an iphone app to learning programes, to business model re-thinks…”

Anne Fairbrother, Founder of Cornercopia and Innovation Consultant

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