Blog

Hoorah – the Industry responds to battery life problem…

At last, here is some response to the biggest issue that I find when talking to people about their mobile service: the battery life of their phone – but does it go far enough? And hoorah for EE – here’s another great way to crack it (although no good for rural folk!)  EE gives free portable […]

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Start Up Advice

Yesterday I returned for an afternoon of mentoring on the first day of the new FFWD London Pre-Accelerator cohort. Here are six themes that recurred: 1). Where is it you personally are trying to go? I asked a number of founders where they actually wanted to go with their product – what was their personal […]

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Making the call on Usability fixes

We got in to one of my favourite discussions at one of my DIY User Research workshop at FFWD London.  I demonstrated how to run a number of different types of research and had the group practice for themselves.  One great question was around how diligent to be on fixing user experience glitches. Years of research […]

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FAQs

These questions came up in a recent round of Drop in Surgeries that I held and I thought they may be useful to share. 1. How do you test an idea where you are creating a desire, rather than providing a solution to a problem?  Firstly, you need to work out the user’s context: where […]

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Product Doctor Diagnoses – OTA 2012

Here’s the report from this year’s Product Doctor Drop in Surgery at OTA 2012. Another interesting range of products; from making a good old phone call, through to tracking housekeeping budget, m-health to enhanced status posting and finishing with around the world travel. From what I saw in the surgeries, a few trends were certainly […]

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